Privacy Policy

This Privacy Policy was last updated on 13-Feb-2011

PEOPLExpress™ recognizes the value of your personal information and we respect your right to privacy. We are committed to maintaining your confidence and trust. This commitment includes protecting the personal information that we obtain from you.
  1. Information We Collect
    General: Unless you provide information voluntarily, we will not collect any personal information about you when you visit If we ask you to provide information that personally identifies you, our request to do so will be specific. If we want you to provide additional information, we will explain why we need the additional information and how it will be used at the time of the request. We will never ask for your password, Social Security Number, or Credit Card Number over e-mail. Email From You: You may email messages to us that will contain your screen name and email address along with any additional information you may wish to include in the text of your message. Third Parties: We may receive personal information from select third parties in order to fulfill orders for products. We will not exchange your personal information with third parties without your express permission. Resumes: We use as a recruiting tool to provide visitors seeking employment with PEOPLExpress™ the ability to submit resumes or other personal information. The information you provide is entirely voluntary and will not be dispersed to other entities without your consent. Surveys: Occasionally, we conduct online surveys on a specific topic. Our surveys are entirely voluntary and you may decline to participate. Website Usage Information: Our web server automatically collects and aggregates information about your visit to, including your IP address, service provider, browser type, domain names of referring websites, operating system, pages accessed on our website, and the date and time of your access. If you use our online service, our web server will also collect and aggregate all of the information that you enter into the query form, including the URL to be scanned, the accessibility guideline selected, your time zone and the "other options" settings (if any). This information is not personally identifiable. We analyze this aggregated information in an effort to optimize your experience and enhance your time spent with us online. Tracking Cookies: A cookie is a small text file containing a unique identifier that is placed on your computer's hard drive when you visit a website. We may use session-based and persistent first-party cookies to improve your access and ease of use of our website. We may also use cookies as data collection devices on our forms to help recognize visitors who have previously registered on our website. The non-personal information collected from our use of first-party cookies is not linked to your personal information. Most browsers now recognize when a cookie is offered and permit users to control how and when they will be accepted. If you are not sure whether your browser has this capability, you should consult the documentation that accompanied your browser or check with your Internet Service Provider (ISP). If you choose to decline cookies, you may not be able to fully experience the interactive features of the PEOPLExpress™ services and websites that you visit.

  2. Use of Information We Collect
    We use your personal information in several ways:
    • To fulfill your requests and process your transactions.
    • To support your customer relationship with PEOPLExpress™. For example, if you provide us with an e-mail or postal address, you may receive mailings from PEOPLExpress™ with information concerning special offers, new services or products. You can unsubscribe to mailings from us at any time. Please refer to the "Opt-Out" section of this Policy for details on the "opt-out" process.
    • To process responses to employment opportunities posted on For example, if you submit a resume to us electronically, the information that you provide will be forwarded to the PEOPLExpress™ representative(s) responsible for filling the relevant position. The personal information that is contained in your resume will not be used for any other purpose.
    • To help recognize visitors who have previously registered on our website.
    • To provide you with marketing materials and sales information about PEOPLExpress™ and its products.
    • In accordance with the requirements of the Transportation and Security Administration (TSA) when booking travel under the authority of Title 49 of the United States Code Section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and Title 49 of the Code of Federal Regulations. This information will only be used for the purpose of watch list screening and if available, you may provide your Redress Number. TSA may use your information in accordance with their privacy policies. Please visit their website ( for more information.
    We may combine the personal information that we collect from you on our websites with other information that you provide to us in connection with your use of our other products and services.

  3. Third-Party Relationships
    We occasionally hire other companies to provide limited services on behalf of PEOPLExpress™, including delivering purchases, administering surveys and processing event registration. We will only provide such companies with the personal information that they need to deliver the service that we have requested of them. They are prohibited from using the personal information that we provide to them for any other purpose and we make reasonable efforts to ensure that all third parties with whom we share personal information undertake to adhere to this Policy. We do not otherwise share your personal information with third parties, unless you have granted us permission to do so. We may disclose or use your personal information when we, in good faith, believe that either the law requires us to do so or such action is necessary to protect or defend PEOPLExpress™' rights or property.

  4. Access, Correction and Maintenance of Personal Information
    We provide reasonable and practical access for you to identify inaccuracies in your personal information. If you provide us with personal information through the PEOPLExpress™ website, you have the right to access this data. To request an update, modification, or deletion of any personal information maintained by PEOPLExpress™, you can contact us. We will, upon request, update or delete your personal information; however, we will not be able to update or delete data that has been archived as part of our normal business operations. We keep the personal information collected through our website as long as it is required to service your request, or until you request its deletion. We retain aggregated information collected about your visit to our website (i.e., browser type, domain name, pages visited) until we have completed our review and analysis of this information. We do not add third-party data to your personal information or maintain your personal information in a merged or supplemented format.

  5. Opt-Out Process
    You may receive direct mail or other marketing material from PEOPLExpress™. At any time, you can "opt-out" of receiving direct mail and marketing material from PEOPLExpress™, such as product and service updates, by either contacting us or by following the "unsubscribe" instructions contained within the communication. If at any time in the future we decide to use your personal information for a purpose not currently stated in this Policy, we will modify the Policy to disclose such usage in accordance with Section 8 below.

  6. Links to Third-Party Websites and Use of Discussion Forums
    Websites accessed from via hyperlinks or links to other sites may be governed by privacy policies and practices that differ from this Policy. The information practices of other third-party websites linked to are not covered by this Policy. You are encouraged to become familiar with the privacy policies and practices of every website you visit prior to disclosing any personal information. Information posted to discussion forums, social networking sites, bulletin boards, chat rooms and other public forums may be displayed publicly. Please consider this before posting.

  7. Security of Personal Information
    We store your personal information in a secure location that is accessible only by designated staff. We make reasonable efforts to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction. In addition, we use a secure server to protect the safety and security of transactions over the Internet involving personal information. PEOPLExpress™ may disclose personal information if required to do so by law, court order, subpoena, or as requested by a governmental or law enforcement authority. This information may also be disclosed when we believe in good faith that it is in the interests of aviation security or that the release of this data is otherwise necessary.

  8. Changes to PEOPLExpress™' Privacy Policy
    We may modify or amend this Policy from time to time. In an effort to keep you informed of changes to this Policy, we will indicate the effective date of the currently posted policy at the top of the Policy. For substantial changes to this Policy, we will notify you by placing prominent notice on our homepage or via e-mail notification.

  9. Acceptance
    By using, you signify your acceptance of this Policy, as amended from time to time in accordance with Section 8 above. If you do not agree with the terms and conditions contained in this Policy, please do not use this website.

  10. Contact Us
    If you have thoughts, questions or suggestions about this Privacy Policy Statement or any other aspect of your relationship with PEOPLExpress™, please contact us.